Guides

• Connect Checklists
• How do I add a new contact to the professionals database?
• How do I approve a submission as an approver?
• Permit Statuses in Connect
• Online Plan Review for Connect
• Submitting an Application
• How do I issue a violation in Connect?
• Requesting Payment from Applicant for Permits
• Using Custom Text in Permit Status Change Notifications
• How do I edit fees on a submission?
• Why is a submission not showing up?
• How do I Delete a Document?
• Why do I not see a column for a specific field in the data grid?
• Creating and Editing Forms in Connect (Video)
• Connect Reports - Data
• Working with the Data Grid
• Hiding Tabs in Permit Submissions
• Using Custom Text in Permit Status Change Notifications
• How Do I Approve a Submission as an Approver?
• Processing a Complaint
• Working in Connect (Videos)
• Working with Complaints (Videos)
• How do I create a report with totals by type?
• Getting Started in Connect
• How do I notify staff members that they need to do something on a permit?
• Request an Inspection in Connect
• How to Create a Public Account for the Connect Portal
• Entering a Complaint by Staff