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SDL Knowledge Base
Guides
Guides
SDL Desktop - General
SDL Portal
SDL Citizen
Code Enforcement
Construction
Fire Prevention
Health
How To Use The Help Center
Webinars
Coffee With a Clerk
Code Enforcement
Managers
Guides
Step-by-step guides for common workflows
SDL Desktop - General
Code Certificate Notification Email
Construction Checklist report
Email Settings
Hosted Attachment Management
Interaction Tracking
OPRA Report Wording
Plan Review Letter Signatures
QR Code Scanner
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SDL Portal
Construction - Accessing Inspection Report Emails
Construction - Finding Inspection Details from Status Update Emails
SDL Portal - Construction Permit Request Drafts (Public Guide)
SDL Portal - How to Create an Account (Public Guide)
SDL Portal - How to Verify your Account (Public Guide)
SDL Portal - Requests - Finding & Submitting Requests (Public Guide)
SDL Portal - Resetting Password (Public Guide)
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SDL Citizen
SDL Citizen - Complaints - Report Issue Feature (Public Guide)
SDL Citizen - Complaints - View Issues Feature (Public Guide)
SDL Citizen - Getting Started - Logging In and Creating an Account (Public Guide)
SDL Citizen - My Properties Feature (Public Guide)
SDL Citizen - Requests - My Request Feature (Public Guide)
SDL Citizen - Search Feature (Public Guide)
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Code Enforcement
SDL Portal - Code Enforcement - Submitting a Certificate Application Request (Public Guide)
Construction
Construction Letter Options
SDL Online - Construction - Remote Inspections, Supervised (Public Guide)
SDL Online - Construction - Remote Inspections, Unsupervised (Public Guide)
SDL Portal - Construction - Applying for a Permit (Public Guide)
SDL Portal - Construction - Searching Non-Essential COVID Permits (Public Guide)
SDL Portal - Construction -Advanced Search for Permits (Public Guide)
SDL Portal - Requesting a Construction Permit Inspection (Public Guide)
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Fire Prevention
SDL Portal - Fire Prevention - Detector Inspection Request (Public Guide)
SDL Portal - Fire Prevention - Submitting a Smoke Detector Inspection Request (Public Guide)
SDL Portal - Fire Prevention - Upload Fire Test Reports (Public Settings)
Health
SDL Portal - Health - Septic System Pumping Request (Public Guide)
How To Use The Help Center
SDL Help Center - What you can see on the SDL Help Center (Public Guide)
SDL Help Center - How To Create An Account & View Help Center Content for Municipal Users
