Why is the wrong license number populating on the cut-in card?

The license number on the cut-in card pulls from a specific field on the professional record in SDL Desktop. If that field isn’t filled in correctly, it will display incorrectly on the report.

To fix it: 1. The client can manually correct the number for that individual report. 2. To fix it going forward, update the license number on the professional record in SDL Desktop.

There’s an active feature request to revisit which field the license number pulls from, potentially allowing each town to choose the source field. This isn’t available yet.