Why is the permit issue date missing from the inspection report in SDL Mobile 4?

First, check whether the date actually exists. Open the permit in SDL Desktop and confirm an issue date is present on the record.

• If the date is present in Desktop but still isn’t showing on the mobile-generated report, contact SDL Support for assistance — this points to a report template issue rather than missing data.
• If the date isn’t present in Desktop, that’s the root cause — it needs to be entered on the permit itself.