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Why is SDL Mobile running slowly on an iPad or iPhone?


  1. Connect to WiFi and force a manual sync rather than syncing over cellular.
  2. Reduce the data download period in Settings (try 7–14 days instead of 90).
  3. Set photo quality to Medium in Settings — native/high quality files are much larger and can stall sync.
  4. Update the app to the latest version.
  5. Restart the device.

If slowness persists on a modern device with a good connection, escalate to SDL Support.