Why is an inspection result recorded on mobile not updating in Desktop?

Network connection issues are the most common cause of mobile items not syncing back to Desktop.

General sync troubleshooting (this helps push through stuck data from the mobile app to Desktop): - Force a manual sync — pull down on the home screen to trigger a refresh. - Confirm the device had a network connection when the inspection was saved. - Check the sync interval and confirm the app isn’t in offline mode.

If these steps don’t resolve it, reach out to SDL Support for further assistance.