Sewer Utility - Service Requests - Creating a Service Request from Inspection

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To create a Service Request from an inspection, select the Inspection you completed.
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On the Inspection tab, use the drop-down menu to select the inspection Result.
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On the Related tab, attach photos or any other documents associated with the inspection. Select the Create SR button to open a new window for the Service Request.
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A pop-up will ask if you want to create a Service Request from this Inspection. Click Yes.
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Select a template or select Use Blank to create a blank service request. Click OK.
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In the Receiving tab, you can enter the Requestor information and assign the request.
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On the Action tab, select the Priority, Action By date, and list any Instructions.
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In the Labor tab, click the Add button to assign personnel to the service request.
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On the Equip tab, click the Add button to select any equipment that will be required.
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On the Materials tab, click Add to enter Materials.
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On the Features tab, you can link the Service Request to any Feature that may be in the system.
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Select OK. The Service Request will be created and saved.
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Once the Service Request has been created, you will be brought back to the inspection window and can check the box next to Inspection is completed.
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Click Yes to accept the closing of the inspection
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Select OK to save the inspection.
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Here's an interactive tutorial for the visual learners
