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SDL Online Release Notes

December 11, 2025

Note: Some features require a license in order to access functionality. When applicable, this is noted. If you try to access a licensed feature your organization does not currently subscribe to, the system will display a message letting you know you currently are not licensed for that functionality.

Improvements

Form Submissions - Receipt Generation

Added the ability to print receipts for counter payments and cash payments on form submissions, ensuring all payment methods generate proper documentation.

What changed:

  • The "Print Receipt" button now works for all payment types, including counter
    payments and cash
  • Previously, receipts could only be generated for electronic payments

How it works:

  1. Add a counter or cash payment to a form submission
  2. Click "Print Receipt" on the Additional tab
  3. Receipt displays for the most recent payment on the submission, with payment details for customer records

Benefits: Payment receipts can now be provided to all citizens, regardless of payment method, ensuring consistent documentation and customer service whether payments are made online, by card swipe, cash, or check.

Fixed Issues

Form Payments - "Payment Must be Approved" Setting

Fixed an issue where the "Payment Must be Approved" setting on payment elements had no effect, allowing charges to process immediately instead of requiring municipal approval first.

Benefits: Municipalities now have control over which payments are processed, allowing them to review submissions for completeness and accuracy before charging applicants. This prevents incorrect charges and gives staff the ability to request additional information before processing payments.

Form Submission PDFs - Improved Table Header Contrast

Fixed an accessibility issue where table column headers on form submission PDFs had insufficient color contrast, making them difficult to read. Impact: Form submission PDFs are now more accessible and easier to read for all users, including those with visual impairments. Table column headers are clearly legible in both the automatically generated submission PDF and printed versions.