How do I handle a bounced check in SDL?

Handled through the Adjustment tab on the original payment.

1. Go to the payment screen and double-click the payment for the bounced check.
2. Go to the Adjustment tab.
3. Select Bounced Check from the Adjustment Type dropdown.
4. When prompted “Add total payment amount to adjustment amount?” — select Yes if the entire check bounced, or No and manually edit the amount if only part of it bounced.
5. When prompted “Would you like to remove all payment assignments on the bill?” — select Yes if the full amount bounced, or No and manually edit the affected items under the General tab if only part bounced.
6. Enter the Adjustment Date (the date the check bounced).
7. Add Adjustment Notes for internal reference (e.g., why it bounced, next steps).