How do I correct or delete a payment that was entered incorrectly?

The screen varies by module (permits, certificates, property pages, etc.), but the process is the same: 1. Go to the screen where the payment was originally entered. 2. Highlight the payment. 3. Click Delete — this inactivates the payment and removes it from the record. 4. Enter a new, corrected payment.

Requires delete permissions. If you don’t have them, ask your system administrator to grant access or make the correction for you.