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Getting Started with MuniciPAY for SDL Desktop

This guide is for SDL clients setting up online payment processing through MuniciPAY. Reference it to understand the full setup flow — from initial contact with MuniciPAY through account configuration and user training — so you know what information you'll need to provide and what to expect at each stage before going live.

Setting Up MuniciPAY for Online Payments

Here's what to expect when getting your municipality set up to accept online payments through MuniciPAY and SDL Desktop.

1. Contact MuniciPAY to start the process. Email sales@autoagent.com and let them know you're an SDL client interested in electronic payments.

2. MuniciPAY sends SDL a VAR sheet. MuniciPAY sends a VAR document to SDL that contains the account details SDL needs to configure your payment processing in the software.

3. SDL will follow up with you once the VAR sheet is received, to collect:

  • Names and email addresses of any users who'll need permission to request or process payments
  • Your fee breakdown (by department/item) that you'd like tracked

4. SDL configures your account, entering the VAR sheet details into SDL Desktop and updating user permissions for online payment processing.

5. SDL notifies you when setup is complete and sends a training course to all listed users.

6. You're live! Online payments through MuniciPAY are ready to use.

Note: If setup seems delayed, it's often because the agreement with MuniciPAY hasn't been finalized yet on your end; it's worth checking with them directly if you haven't heard back.