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Fire Prevention - Processing Portal Detector Inspection Requests in SDL Desktop

This guide is for SDL Desktop users in Fire Prevention who need to process a citizen-submitted smoke/detector certificate request from the SDL Portal. Follow these steps when you want to schedule the requested inspection date, review request details and notes, add fees/payments, manage detector records, and handle related reports and attachments.

  1. From the Info tab in the Fire Prevention module in SDL Desktop, scroll down to the Portal Requests section. 
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  2. Find a SMOKE CERTIFICATE type, then click Process. 2_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (10)

  3. If dates were selected, you will be prompted to schedule an Inspection. For this example, click Yes.
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  4. The dates selected by the citizen on the SDL Portal will be listed, Click Schedule. 4_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (10)

  5. After confirming the Inspection Info, click OK. 5_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (10)

  6. The Detector Inspection Request will open. Enter any additional information in the General tab as required. 
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  7. Enter any additional information in the Request Info tab as required. 7_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (8)

  8. Notes created by the Portal Request will be displayed in the Notes tab. 8_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (7)

  9. Any associated Fees or Payments can be added in the Payments tab.9_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (7)

  10. Information for the Inspection is displayed in the Inspection tab. Any necessary changes can be made by clicking Edit.
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  11. Any associated Detectors can be Added or Edited in the Detectors tab.  11_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (7)

  12. Reports and Attachments can be managed in the Related tab. Click OK to exit. 12_450x400_z-undefined_mz-undefined_mi-1_ti-0_ar-0_cr-0_si-0_fr-0_tb-1_t-_ftc-_ftb-_mc-_mfc-_complete (6)