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Commerce - Creating a Counter Payment

This guide is for SDL Desktop users in the Commerce module who need to process a payment received at the counter, not tied to an existing application. Follow these steps when you want to create a new Counter Payment, add a fee type and amount, record the payment, and print the resulting invoice.

1.To create a counter payment, click the Tasks button. This will open a list of all the tasks that can be done in the module.

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2.In the tasks list, there is a task called Counter Payment. This is one way to create a counter payment.

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3. There is an option to select a template or create a blank counter payment.
Click Create Blank Counter Payment if you do not have a  template setup.


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4.Click the blue folder icon to add a fee to the counter payment.

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5.Select the department/module and fee type using the drop-down menus. Also type in the fee amount.

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6.Click OK to add the fee.

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7.Once the fee is added, the payment can be added. Click Add Payment 

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8.Enter the payment information here.


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9.Once the payment is applied click OK.

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10.Click the Invoice button to view/print the Invoice.


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11.Click the Print button to print the invoice. Then click the X to go back to the counter payment.

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12.To complete the counter payment click OK.

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