How do I set up a renewal feature for a Connect form?
1. Enable Renewals
Go to Form Settings > Renewals tab and enable renewals.
2. Choose Renewal Timing
Select one of two methods:
- Manual date — all submissions renew on the same fixed calendar date each year (e.g., January 1).
- Day count — each submission renews a set number of days after its previous approval (e.g., 365 days).
Each renewal notification email includes a direct link to the renewal form, pre-filled with data from the previous submission.
Key Behaviors to Know
- The tracking number's "YY" portion auto-updates to the current year on renewal.
- Date fields on renewal forms pre-populate from the previous submission — this cannot be prevented.
- Cancel renewal stops an applicant from submitting a renewal for a specific submission (this can be reopened later).
- The "Reset renewal dates" button resets dates on submissions that have never been renewed — it is intermittently broken as of March 2026 [Bug].
- You can manually trigger a renewal notification by clicking "Send Notification" on a specific submission.