How do I run a payment report in SDL Connect?

Go to Reports in the left navigation and choose the type of report you need — Complaints, Payments, or Permits - Fees.

Key rule: the department filter is required — even though it looks optional, no results return if it's left blank. Always select a department before running a report.

Alternative: export directly from the data grid:

1. Click the gear icon > Export.
2. Choose CSV or Excel.
3. Filter the grid to your desired date range first.
4. Filter or sort any other data columns as needed.

Note: It isn't currently possible to run reports on MuniciPAY deposit accounts from within Connect. If you need deposit-account-level reporting you will have to request that data directly from MuniciPAY.