Can staff add attachments that are not visible to public applicants on their portal submission page in Connect?
No. Currently, any attachment added to a permit in SDL Connect is visible to the applicant in the portal — including attachments placed in a form section marked "Internal." Marking a section internal does not hide file uploads from the applicant.
If a workflow requires staff-only attachments, don't rely on the "Internal" section setting for files — treat all permit attachments as applicant-visible.